Baylor Health Care System Credit Union

★★★☆☆

WORST CREDIT UNION in the world!!!! From the very beginning!!! I was given an incorrect account number! So my paycheck deposit didn’t hit my account on my daughter’s 8th birthday! Called them and was given another incorrect account number! The branch manager gave me a loan! That would auto draft out of my account once the check hit my correct account. Well this happened 3 times before I received my paycheck!!! I wanted to closed the account then! But I was like no let me give them a chance! Worst mistake EVER!!!! When I say they lock my card up for simple transactions at my local Walgreens to me being charged a fee for absolutely everything!!!! Avoid them at all Cost otherwise it’ll definitely cost you a lot!!!! The staff is not friendly and they don’t know anything!!! Don’t care about anything or anyone!!!!! I hate I ever enrolled in this bank and as a Baylor Employee this has to be the worst entity Baylor is associated with!!!

★★★☆☆

I have a huge respect for this Credit Union. Over the years they have been there for my every need. A 'real person' has helped me through challenging events (1990's to current) more than once! I appreciate the excellent customer service and LOVED the guidance with my car purchasing experience! Baylor Credit Union is fantastic!

★★★☆☆

Horrible. I am missing money out of my account and no one can tell me why. Customer service is horrible, quickly transferred.