Brightland Title Company, LLC - Dallas

★★★☆☆

Do not use this title company , They were suppose to pay off everything that was owed on my property and 3 yrs later i got a letter from hud saying they didnt recieve any payment, Its also goes on your credit until it is paid off.

★★★☆☆

Moved in August 2024. Just now read the past reviews and I don't understand why they're so bad. I guess maybe they must have had a change of management or something because we had no issues moving in. My my only one gripe is that my wife says the living room is too small while the kitchen is massive. I mean they could've compromised the spaces but it is what it is

★★★☆☆

Buying our first home has been surprisingly easy, but closing has been miserable. We were supposed to close 2 days ago, but when we arrived to Empire, they informed us that our appraisal wasn't ready so our closing was delayed. They didn't bother to tell us, blaming the builder who in turn blamed Empire. We both took off work, drove an hour and a half in all, and had the utilities turned on at our property 2 days before we could close. Most importantly, we had a babysitter on the day we were supposed to sign. This morning, nobody was available so we brought our son to signing. They're blaming their covid policy as to why they wont let us wait in the lobby to let myself and my wife sign. So I'm forced to wait in my truck with my son and then switch. Closing has been terribly stressful and Empire has not attempted to help the situation at all. Excuses, blaming, and zero responsibility. No customer service at all. The only bright side is we should be done in about an hour.