Capitol Credit Union

★★★★☆

I had a terrible experience with this Credit Union, specifically with a loan officer named Nathan. He initially offered me a rate of 2.49%. After requesting all my personal documents for refinancing, he suddenly changed the rate to 4.49% without any valid reason—even though my credit score, income, and residency were all verified and cleared. To make matters worse, he stopped communicating entirely. When I finally reached him again, he claimed he didn't even know who I was. I was already in the process of securing a 3.99% rate elsewhere, but I wasted time and took a credit hit because of his empty promises. This place is completely unreliable and lacks integrity. Avoid Nathan and this institution at all costs.

★★★★☆

Terrible credit union. They approved me for a car loan, I went through all the hassle of finding a car and paying thousands of dollars to have it shipped here and when it was time to close, they said they couldn’t do the loan and would not give me a reason why. I would give anyone your business besides them.

★★★★☆

Tried to cash a check, but they couldn’t seem to figure out how to help me. Odd from a bank, especially considering the check was from the same bank😂 Do better!(I will say, the lady who I think the manager is was very nice)