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Carroll Insurance Agency, Ltd

Houston

This listing is sourced from TDI public records. FairlyInsured has no formal relationship with this agency.

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About Carroll Insurance Agency, Ltd

Carroll Insurance Agency provides insurance brokerage services, though customers report concerns about pricing competitiveness and service quality compared to previous providers. The agency has faced challenges with quote turnaround times and rate increases following business transitions.

Best for

Families

Comparing home and auto coverage options across multiple carriers.

Homeowners

Reviewing wind, hail, deductible exposure, and dwelling coverage.

Life planners

Term life, health, and disability income planning.

Coverage & Carriers

Coverage

Auto

Liability, collision, comprehensive, uninsured motorist, roadside

Health

Individual health, ACA marketplace, small group

What clients are saying

★★★★☆

It’s a joke of a company. Any other instance agency will beat their rates by minimum 100%. Can find premiums 10x cheaper elsewhere.

Google reviewer

★★★★☆

My former insurance broker was bought out by this agency After the Owner passed away. It’s been nothing but rate increase's and zero help with shopping through other carriers. I choose to take my business elsewhere an instantly saved a substantial amount.

Google reviewer

★★★★☆

I've been a customer of Atkins for years. Loved this company! My heart was broken when I found out that they would no longer be handling my insurance needs. I was transferred to a new company called Carroll Insurance. This company is nothing like Atkins. It takes them forever to give a quote, they are extremely noisy when it comes to your personal life. They decided to go back and forth with me regarding my personal life, as if I am going to explain to them my personal life changes. Every quote they have ever quoted me is extremely over rated. The worst customer service I have experienced; as if they are paying my policy and I am suppose to comply with whatever advise they have. Remember, I am the customer, and you will not collect commission off of my policies. Free will - I can choose whomever I want to represent or help me.

Google reviewer

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About the agency

Agency type

Independent

Contact & hours

Show Phone Number Visit website Get directions

6702 Gessner Rd, Houston, TX 77040, USA

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