Cerra Insurance Agency, LLC

★★☆☆☆

Managment rude. Do not recommend! Look elsewhere unless you're okay to deal with the rudest management ever! A friend recommended them to me, and it was the worst recommendation ever.

★★☆☆☆

Absolutely do not recommend this insurance company. I called weeks in advance to cancel my policy and even signed the necessary paperwork to authorize the cancellation. I followed up with a phone call to confirm everything was processed, and I was told the cancellation was completed on their end. Despite that, they went ahead and charged my card for a renewal fee. When I called to fix it, they suddenly had no record and just kept giving me the runaround. This company is completely untrustworthy. They take your money even after you've done everything to cancel properly. Save yourself the headache—go somewhere else. These people are money-hungry and dishonest.

★★☆☆☆

I do not recommend Cerra Insurance as they will tell you one thing and then you find out it wasn't true when you call to follow up. VERY SCATTERED!