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Silver Shield Insurance

Houston
This listing is sourced from TDI public records. FairlyInsured has no formal relationship with this agency.
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About Silver Shield Insurance

CERTISHIELD INSURANCE LLC is an insurance agency in Houston, TX known for personalized service and competitive pricing. With over a decade of experience, the agency offers family-like customer service and professional insurance expertise across multiple lines.

Best for

Families
Comparing home and auto coverage options across multiple carriers.
Homeowners
Reviewing wind, hail, deductible exposure, and dwelling coverage.
Life planners
Term life, health, and disability income planning.

Coverage & Carriers

Coverage

Auto
Liability, collision, comprehensive, uninsured motorist, roadside
Home
Dwelling, wind and hail, personal property, loss of use

What clients are saying

Highly Rated
★★★★★
I have been coming here since I got my first car about 4 years ago, Brenda is amazing at helping you find the best plan and the lowest price for you to pay. She has always helped me and always makes me want to come back. They treat you like family here and would highly recommend their insurances.
I
Google reviewer
★★★★★
Silver shield has proven its professionalism and loyalty for more than a decade now. I have been their client since 2009, and their stellar customer service has never disappointed me. Mr. Akhtar is a remarkable person with ample knowledge on insurance issues and strategies. His team’s stellar customer service is incredible. I would undoubtedly suggest this place for insurance and tax matters. You can absolutely trust and rely at this agency.
S
Google reviewer
★★★★★
This place is a SCAM, very UNPROFESSIONAL, UNPLEASANT environment and very SKECHY. My first impression of the whole place is unpleasant and uncomfortable I experienced one agent and manager yelling across the room in a rude manner. I would like to say that their agent ISELA she made several mistakes in our initial meeting. And she has no patience when you ask her to explain why you’re double paying in your first month. She is a not reliable person. She was not able to explain to me the full terms and conditions of the policy I was getting. My policy was cancel without a proper explanation. My policy was paid in full for the month of February and still was cancel. If you are looking to get a new insurance please don’t go here. I wouldn’t want anyone else to go through this. I believe what’s right is right and wrong is wrong and this is not an ethical place. MANAGER BRENDA needs a class of customer service, instead of blaming your NEW agent, learned to have integrity, empathy, compassion and accountability for the customers. The way she called me very hostile, interrupting me, is not the way to handle any situation specially when it was not my fault that my policy was cancel. 0/5 stars. Wish you the best I hope you change your work ethics and not scam more people.
T
Google reviewer

About the agency

Agency type

Independent
10100 Beechnut St, Houston, TX 77072, USA
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