Coastal Community Federal Credit Union

★★★★☆

I love coming to the main branch in Galveston. On 23rd street, Christy Yocom manager, she is awesome. Imagine efficient and what she does is very effective for all members. I myself personally love her assistance and help. That I received all workers under her. As effective, I love coming to the bank, my experience here has been and is always an awesome experience. Thank you for our new manager at this branch.

★★★★☆

I experienced the best customer service at the highest level from representative Morgan at the Galveston branch. She was pleasant to speak with and very polite. Morgan handled my business matters quickly and professionally. I was thoroughly satisfied from the beginning of the call to the end of my transaction. Thank you Morgan great job.

★★★★☆

Horrible service! I've been calling for 2 weeks to get a response for a cancelation of my warranty and can't get anyone to answer the phone!!! Today i have called 10 times only to be hung up on or to listen to the music or to leave messages on answering services only to not be returned! Being on hold and then answered to be hung up on!!! Very unprofessional! I will be transferring my accounts as soon as I return home and refinancing my car loan at my main bank!!!!!! Can't get a human to answer the phone is diabolical and highly unprofessional! Poor poor poor customer service!!!!