Complex Community Federal Credit Union Odessa

★★★★☆

Direct deposits from employers won't hit your account until after weekends/holidays end. This was never a problem when I used Chase bank. I don't want to use a big bank and other credit unions have options to get my direct deposit on time. When I called to ask about alternative options - the employee was rude and dismissive about it. This always happens with these people - their customer service is non existent. I'm tired of dealing with this bank, but my first credit card is with CCFCU, so I feel stuck. Needless to say, my direct deposit won't be going here any longer. Please avoid working with CCFCU. It's not worth the headache.

★★★★☆

Everytime I go inside” to the teller line, 8/10 the bank teller ladies always act like you are bothering them, like if I called them into work just for them to help me with my transaction, yall need nice and welcoming people at the teller booths, instead of grouches….

★★★★☆

Almost always exceptional customer service! Professional and pleasant to deal with. Seems like they care about their customers!