★★★★★
Here’s a polished, heartfelt Google review you can post:
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During one of the most stressful seasons our family has faced, Jeannie at Crest Infiniti was truly a blessing.
Our daughter had just been involved in a hit-and-run accident that left her car totaled and, far more importantly, left us shaken. The trauma of knowing she had been left in a ditch is something no parent forgets. Shopping for a replacement vehicle under those circumstances was the last thing we wanted to be doing — but ensuring she had something safe and reliable became our top priority.
To add to the challenge, my husband was working out of town in Chicago, so coordinating everything logistically felt overwhelming. From the very beginning, Jeannie stepped in with professionalism, compassion, and extraordinary attention to detail. She carefully guided us through the paperwork, had everything organized and ready for when my husband flew in, and made what could have been chaotic feel seamless.
More than that, she made sure our daughter felt confident and comfortable in her new vehicle. She took the time to walk her through all the features, answered every question patiently, and even connected her phone before we left. It wasn’t rushed. It wasn’t transactional. It was thoughtful and caring.
Jeannie transformed what started as an emotional necessity into a genuinely positive experience. We are deeply grateful for the extra care she put into every step of the process. We highly recommend her — and the finance team as well — to anyone looking not just for a vehicle, but for integrity, empathy, and exceptional service.
Thank you, Jeannie, for turning a difficult chapter into something hopeful.
★★★★★
Had a fantastic experience purchasing a new CT5-V with Peyton Lustik. Highly recommend Crest Cadillac and Infiniti and would not hesitate to ask for Peyton. She was extremely professional, knowledgeable and with the highest level of customer service. Paid for some custom detailing and it was perfect.
★★★★★
After shopping around and considering several options, we ended up purchasing an Infiniti QX65 Sport from Crest Infiniti, and I can honestly say this was one of the best vehicle-buying experiences we've ever had.
From our first conversation, the team was attentive, responsive, and genuinely interested in helping us find the right vehicle and the right deal. They took the time to understand what was important to us and never made us feel like just another customer walking through the door.
What really stood out was their willingness to think outside the box. When it came time to put the numbers together, they got incredibly creative and worked hard to structure a deal that exceeded our expectations. It wasn't just a matter of negotiating price—they listened to our needs, explored different options, and found a solution that made the decision easy.
The entire process was smooth, professional, and surprisingly enjoyable. Every question was answered quickly, communication was excellent, and we always felt respected and valued.
In today's world, exceptional customer service can be hard to find, which is why this experience stood out so much. The team at Crest Infiniti earned our business and our trust. We absolutely love our new QX65 Sport, and a big part of that excitement comes from how well we were treated throughout the process.
If you're looking for a dealership that truly goes the extra mile for its customers, we highly recommend Crest Infiniti. We would like to pass along a big thanks to our Sales Consultant Miles Means, General Sales Manager Myles Bates, and Finance Manager Kayla Cadenhead.