Educators Credit Union

★★★★☆

This credit union and I has had history since my childhood. Mostly I will say, I will not bank with anyone else. However, I received a call from bank staff regarding possible fraud on Friday after 4pm which I was working. Several failed attempts were made on Saturday morning before my 10:30 am work day. Finally, I was able to use automated response system and dial 0 to speak to someone. The phone rang 2 times, then went to a busy signal and the phone hung up. This happened twice. My suggestion to this union is if you are open half a day on Saturday, then have an operator to answer the phone. Also, I’m unable to drive to the union since I live 20-30 minutes away. Please fix this.

★★★★☆

I have been using this bank for years. I just pulled up to the drive through at 12:00 pm right as they closed after driving an hour to get here on a Saturday 5/9/26 and they refused to take my deposit.

★★★★☆

Went to the Waco location on Hwy 6 today for handle some things that weren’t simple to us. They made it simple and got us across the finish line of what was needed! So grateful for this team!