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First State Bank

Athens

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About First State Bank

First State Bank is a community bank providing personal banking services with a focus on customer care. Customers appreciate the personalized attention and support from staff members like Austin, Vicki, and Julie, though service consistency has been noted as an area for improvement.

What clients are saying

★★★☆☆

My wife recently had a major stroke and I was so lost on how to pay my bills. I came in and Austin walked me through everything I needed to know. Vicki and Julie blessed me showing their concern and the bank sent my wife a get well card. I will always be grateful for the people at this business.

Google reviewer

★★★☆☆

Love banking with FSB but that Elaine, Mrs Employee of the month is about rude as hell. She definitely doesn’t need to be in customer service nor does she deserve in employee of the month. Went in to ask a question and she literally acted as if I was bothering her!

Google reviewer

★★★☆☆

So slow. I've been standing inside the lobby for 5 minutes and NO ONE has even acknowledged I'm here. EDIT!!! Thank you Amber for contacting me! She is the branch manager. She called and apologized for the situation. Means a lot in the world we live in today!!

Google reviewer

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Contact & hours

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1114 E Tyler St, Athens, TX 75751, USA

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