★★★★★
Always get fast a quick service. I am so thankful for their expertise. I had bought a used vehicle from them that had muffler work done at another shop (done by previous owner). Thank GOD for the mechanic Dan, getting my car up on the lift and doing an expert exam on my car and realizing that the job done by another shop was wrong and rubbing on my break lines. Without his knowledge and understanding, I could have been facing a major problem. I know my vehicle is in the best hands when I take it here and that they care about their customers.
★★★★★
I am writing to express my sincere appreciation for the outstanding service I received during my used car purchase at Hart Chevrolet GMC. From my initial conversation with Benjamin Jackson (General Sales Manager) about a pre-owned vehicle to driving my new car off the lot 3 days later, I was consistently provided with 5-star service.
I had been searching for a specific car in my local area for some time without success, and I was delighted to find that Hart Chevrolet had exactly what I was looking for. Given that I was considering purchasing the vehicle without seeing it in person and had a significant drive ahead, the staff went above and beyond by providing detailed photographs of the vehicle's tires, interior, and exterior imperfections.
Benjamin, Eric Byrne (Sales Consultant), and KeriAnn Sullins (Business Manager) were incredibly honest, professional, and made my car purchasing experience truly personal. Additionally, I greatly appreciated the dealership providing a ride from the airport to their dealership, which was roughly 90 minutes away. James Laurent, the driver, was a true Texas gentleman! To top it all off, Benjamin even texted me during my three-day drive home to ensure everything was going well and that I arrived safely back in the Pacific Northwest.
The customer service at Hart Chevrolet is truly top-notch, and I felt exceptionally well taken care of throughout the entire process. I wholeheartedly recommend this dealership!
★★★★★
My fiancée and I recently made our first big purchase together at Hart Chevrolet, and it was an incredible experience from start to finish. I had my heart set on a very specific car—a Cacti Green Chevy Trax with a sunroof who I originally named Prickles but my fiancée had other plans and she is now named Yoda—and it was the only one within 200 miles. Eric went above and beyond to make sure I got my dream car.
We started working with him around 10 AM, and by just after lunch, the car had a sold tag on it and was waiting for us. The whole process was unbelievably fast, smooth, and stress-free. Eric was professional, kind, and made us feel completely welcome the entire time.
If you’re looking for someone who truly listens and works hard to get you exactly what you want, Eric is your guy. We wouldn’t hesitate to buy from him again, highly recommend!
Also, shoutout to Keri for dealing with our shenanigans and switching insurances last minute she made it super smooth on the finance side!!