★★★★☆
I just become a member 3 weeks ago and Today I went in to see my options on a loan for a vehicle im aquiring and Joel was amazing to both me and my parents that had also gotten a loan for another vehicle we will forever appreciate his help and everyone else that helped us get those two loans for two different vehicles! Thankyou so much Joel
★★★★☆
Do not use this atm machine. I came to deposit cash into my account (which I needed in my account asap to pay bills online) and the atm “retained” my money, mind you it’s after hours and it’s a holiday. I got ahold of the after hours service number and I was told it would take 10 business days or more to investigate and dispute this. Now not only do I not have any money AT ALL to buy any necessities I might need for me and my children, now I have to play a nice little waiting game to see anything reflect my account, on account of this ATMs mistake. Thanks a lot heritage, way to go. 👏👏👏
Here’s another interesting occasion I’d like to bring up since where here. Life hit me pretty hard a couple of months ago, my account was negative so I decided to try the “fresh start” service that they offer here. I was told from the very start that if I wanted to pay my negative balance, I could. But the payments had to be done in person. It stated no where in the agreement that I signed that they could just take all my money at once without my acknowledgment or consent, to pay off my negative balance. I received one phone call when the payment was due, but I was at work and couldn’t answer my phone, I called back to let them know I would be on my way to make the payment and they lady told me “oh it was taken care of, it was all paid off” I look at my account and a lump sum of money was taken out, again, without my consent to do so and I desperately needed that money.
So be beware when choosing your banking. Avoid the ones with sketchy atms and the ones that take your money without your consent.