Lade Ford

★★★★★

I want to give a huge thank you to the team at the Ford dealership today. On my way to Flint to clean a house, I had a tire blowout on the road and barely made it to the dealership. I was having trouble getting the spare tire on because the lug nuts were extremely tight. Without hesitation, your employees stepped in and helped me get the spare installed safely. You could have easily charged me for the labor, but instead you chose to help out of kindness. In a world where great customer service can be hard to find, your willingness to help a stranger in need meant more than you know. Thank you for your professionalism, generosity, and kindness. I truly appreciate what you did for me today, and I won’t forget it.

★★★★★

Outstanding service from the entire service department. The staff was knowledgeable, professional, and committed to providing a great customer experience. From scheduling to completion, everything was handled efficiently and with attention to detail every time. What impressed me most was the level of communication and professionalism throughout the process. The team made sure I was kept informed and worked hard to ensure everything was taken care of properly. It’s not often that a business exceeds expectations, but this service department did exactly that. I highly recommend them to anyone looking for quality service and a team that truly values its customers. Thank you to everyone involved for making this such a positive experience.

★★★★★

I’veI bought 35 cars in my life and this is by far the best dealership and experience I’ve ever had. They had the exact truck I wanted a 2025 King Ranch Tremor Gas! I called Dan Lade there, and he gave me a direct price drove three hours to their dealership and was exactly the price Dan said it would be. If I order or buy another truck, I’ll definitely give them my Business. One of the few car dealerships left that don’t charge ridiculous add on fees.