★★★★☆
Do not recommend their service department. We’ve had many problems with repairs on our vehicles. Replacing items only for them to be broken a couple months later. Had the problem fixed again only for it to fail for a 3rd time. Went to a third party repair place and they uncovered pieces that were broken and super glued back together!! We were never informed of this!
We’ve also had times were our tires were to be rotated and they weren’t even touched during the service!
Also….how do lose my engine cover!
Recommend taking your vehicle elsewhere if you want quality service!
★★★★☆
We recently purchased a vehicle from McCombs Ford West and were very pleased with our overall experience!
Although the car we originally wanted was no longer available, the team went above and beyond to find us the right fit. Curtis and Isaac provided an outstanding customer experience and gave us a very thorough walkthrough of the vehicle, making sure we felt completely comfortable and informed. We were able to come to a deal that we truly felt good about, which made the entire process even better.
Shayan in finance was awesome to work with. He clearly explained all the additional options and add-ons and made the paperwork process smooth and stress-free.
We were especially impressed that the entire team stayed two hours past closing to ensure we had the best experience possible. Since we live two hours away, they truly made the trip worth our while. We couldn’t be happier with our overall experience and will definitely come back in the future. We highly recommend McCombs Ford West to anyone looking for outstanding service and a team that genuinely cares!
★★★★☆
Alex (Alejandro Rodriguez/A-Rod/the GOAT) is a phenomenal salesperson and did an amazing job of working with my budget and getting me exactly what I wanted with my new car. Beyond that, he was honest, very easy to talk to and made me feel at ease with the whole process. Everyone at the dealership was so friendly and very easy to work with but Alex knocked it out of the park. I’ve bought more than ten vehicles in my time and he is by far the best salesperson I’ve ever worked with. I would HIGHLY recommend going here to get your next vehicle!!