Reliable Insurance Managers

★★★☆☆

Horrible customer service. Ryan Nichols and any and all of his staff have NEVER RETURNED MY CALLS. No one EVER answers the phone. Tells you to go to their website. I tried that. The only 2 email addresses I have ever had are not registered there. Imagine that! I filed a complaint with the department of insurance. And with Hartford. I DO NOT recommend this place for anything!

★★★☆☆

I have had my insurance with Reliable Insurance for only a few months now; when i got a quote is was simple, easy and fast. In and out with a policy in minutes. The staff there are very lovely and always are attentive to what is going on when I call in. I highly recommend this agency to anyone who is looking for a honest company that knows how to get stuff done.

★★★☆☆

Because someone did not complete their job, I ended up paying the price. In trying to back date a cancellation 60 days, Reliable ended up with me having double coverage (illegal...) and double payments. After a dozen or more phone calls, no one owned up to the mistake, no one offered to make it right. After being with this company for 15+ years, I was surprised that absolutely no one responded to the situation they created nor did anyone respond to emails. When presented with the issues I was facing, I was told since I "no longer had a policy", they would not help rectify the problem. Reliable is interested in what Reliable can get in their pocket. They are not interested in customer service or resolving problems they create.