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Travelers

Richardson

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About Travelers

TRAVELERS MGA INC is an insurance agency in Richardson, TX offering home and auto insurance. The agency has experienced staff with backgrounds in insurance adjustment, though customer experiences with claims handling have been mixed.

Best for

Families

Comparing home and auto coverage options across multiple carriers.

Homeowners

Reviewing wind, hail, deductible exposure, and dwelling coverage.

Coverage & Carriers

Coverage

Auto

Liability, collision, comprehensive, uninsured motorist, roadside

Home

Dwelling, wind and hail, personal property, loss of use

Carriers

What clients are saying

★★★☆☆

Wisconsin native here. Have had home and auto with Travellers since 2005. DONNA who has worked as an adjuster in MKE made everything so super easy for me. I kinda feel like I have a new bestie. I sure do appreciate her and you. Love, MOMic

Google reviewer

★★★☆☆

I had a very disappointing experience with Travelers Insurance. They declined my claim with little to no meaningful explanation, despite me providing all requested documentation. The process felt one-sided and frustrating from start to finish. Customer service was extremely unhelpful and difficult to work with. It felt like once they had my money, there was no real interest in supporting me when I actually needed help. Communication was poor, and I was constantly having to follow up myself.

Google reviewer

★★★☆☆

I have never felt more dehumanized in my life. My claim was denied because I didn’t “keep my vomit” as proof. Literally is what I was told. That requirement is absurd, degrading, and completely disconnected from reality. Not only that, the hospital wouldn't have even let me keep it if I tried. This company prioritizes technicalities over humanity. Insurance is supposed to help people in vulnerable moments and protect the victim. This company did the opposite.

Google reviewer

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About the agency

Agency type

Excluded

Carriers

Travelers

Contact & hours

Show Phone Number Visit website Get directions

1301 E Collins Blvd #130, Richardson, TX 75081, USA

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