★★★★☆
I had a fantastic experience as a first-time buyer when purchasing my new car from this Hyundai dealership, and a big part of that was because of my salesperson, Mitch, and the GM, Terry.
Mitch was incredibly knowledgeable and took the time to walk me through everything without ever making me feel pressured. He was patient, answered all of my questions, and genuinely cared about making sure I was comfortable with my decision. You can tell he really values people and wants his customers to have a great experience.
Terry, the GM, was also amazing to work with. It’s clear he leads with integrity and stands behind what he says. Both Mitch and Terry were honorable, straightforward, and stayed true to their word throughout the entire process. When they said something would happen, they made it happen plus some.
I also want to give a shoutout to Shawn in finance. He was very real, patient, and took the time to thoroughly explain everything without being pushy at all. He made sure I understood all of my options and I could tell he genuinely wanted me to feel taken care of and leave with peace of mind. He was also so kind when I asked for a summary of each document I signed.
All three of them were just great people to work with, and made me feel completely comfortable.
I absolutely love my new car and I’m really grateful for how well Mitch, Terry, and Shawn treated me throughout the process. I highly recommend working with them!
★★★★☆
We had the absolute BEST experience here buying a car last week. Our sales associate was Angel, and we also worked with a few others who were just as amazing. From the moment we walked in, we felt genuinely welcomed and taken care of.
I came in with pretty low expectations (like most people do when car shopping), but they completely changed that for me. Not only did they stay until almost midnight helping us make everything happen, but they were patient, kind, and never once made us feel rushed or pressured. That alone meant a lot, because that’s not something you usually get at dealerships.
They really took the time to walk us through everything, answer all of our questions, and make sure we felt comfortable with our decision. I originally planned on getting a used car, but ended up going with a new one - and I’m honestly so happy I did. They made the whole process feel easy and actually enjoyable, which I never thought I’d say about buying a car.
You can tell they truly care about their customers and not just making a sale. That kind of experience sticks with you. We’ll definitely be coming back when it’s time to get my husband a truck. Nothing but great things to say about everyone we worked with, thank you guys so much for making this such a positive experience!
★★★★☆
I initially left a positive review because everyone seemed friendly and I trusted the process. However, after carefully reviewing my sales contract, I feel obligated to update my experience.
During the sales process, Ricky showed me the vehicle and clearly represented it as an AWD model. I was not alone — I had three other people with me who heard the same statement. When I later confronted him about this discrepancy, instead of addressing the concern professionally, he responded by calling us liars.
I was also shocked to discover major discrepancies in the financial numbers. The agreed purchase price we discussed was $50,900, but after reviewing the paperwork, I found the amount somehow became $55,951. Because I trusted the dealership and believed everything was being handled transparently, I did not catch how these figures changed at the time of signing.
At this point, due to the seriousness of these concerns, I am in the process of escalating this matter to the Texas DMV Customer Contact Center/Consumer Protection team for further review.
My advice to future buyers: read every single document carefully, line by line, and verify every detail of the vehicle and financing before signing anything. Trust is important, but so is double-checking the paperwork.