White Rock Insurance Services

★★★★☆

Ruben has been my insurance broker for a while now, and he’s the man! He also handles coverage for my businesses and has always come through for me—especially when it comes to claims. The process has been smooth, and the service is consistently excellent. Thanks as always, Ruben!

★★★★☆

When I first worked with Bear and Kate over five years ago, the experience was great — they found an excellent home and auto bundle for me. Unfortunately, after that initial setup, the level of customer service declined significantly. It feels as though the good deal gets you in the door, but once your policy begins, there is little support or responsiveness from the team. Not once did I email them without having to send multiple follow-ups, and even then, replies often took days or even weeks. I hope they are able to improve this, but I have to take my business where I can get a timely response.

★★★★☆

I called the agency about an issue I had with my existing policy. Dana didn’t miss a beat. Originally, I wasn’t even calling about finding a new policy, but she suggested we shop the market. She was able to pull new quotes and get us switched to a new provider in a matter of hours. We ended up saving nearly $2000 on home and auto. I couldn’t be more thrilled.