★★★★★
We are beyond grateful to Jake for diligently working with our insurance. Jake was able to get the insurance to pay for the complete roof replacement and the interior damage in our home.
We filed a claim with our insurance June 2023 and our claim was denied.
In the duration of a year we made attempts to get the insurance to change their decision, yet they still refused to pay our roof claim.
Every contractor who looked at our roof told us we had a valid claim and that our insurance should cover the cost.
During this time the damage to our roof and interior of our home was getting worse. At this point we figured we had no choice but to pay out of pocket. We contacted another contractor for a reasonable estimate and that's when we were told there was a possibility a public adjuster might be able to help us.
We were then referred to Jake who relentlessly worked on our behalf to get our roof claim settled.
Thank you Jake for your tireless efforts, your professionalism, and for keeping us informed throughout the process. We greatly appreciate you!
★★★★★
With almost losing my hope getting my roof replace. I’m extremely grateful for the exceptional work done by El Paso Public Adjuster on my roof damage insurance claim. My insurance company’s initial offer was far below what was needed for proper repairs. That’s when I reached out to Jake, and it was the best decision I could’ve made.
From start to finish, he handled the entire process with professionalism and expertise. He thoroughly inspected the roof, documented everything, and fought hard on my behalf. Thanks to their persistence, I received a settlement that fully covered the repairs—far more than the insurance company originally offered. Now I have a new roof in my house ... Thank you, Jake!!!
★★★★★
I can't say enough about Jake Bryant at El Paso Public Adjusters. I had severe wind damage done to my roof (as did my entire neighborhood) and had hit a snag with my insurance company in getting the necessary work to fix my roof. Upon a referral, I reached out to El Paso Public Adjusters and received the kind of assistance from Jake that was not only top-notch professional but also effective, comprehensive, and personal. Not only does Jake know the insurance industry, having been a former claims adjuster, but he also knew the right tenor to apply with my insurer that was engaging and laced with utmost integrity. He applied that same skill set with the roofing company I had selected. I believe it was his actions and his character that helped me to not only secure the funds for a new roof but also ensure that the roof I was receiving would be of exceptional quality. Additionally, Jake continued to support my wife and me by continuing to be the liaison with my insurer and my roofer well after his responsibilities had been met. Jake even made a stop by my home to visit with my roofer, make inquiries about the process, and assure me of the work being done. If you ever need someone in your corner to help out with an insurance claim, I can recommend, at the highest level, Jake Bryant and El Paso Public Adjusters.