fairlyinsured

West Texas Insurance Agency

Premier Advisor
Tommy George · Amarillo

About West Texas Insurance Agency

West Texas Insurance Agency provides personalized insurance support with staff known for going above and beyond to assist customers. While recent leadership changes have created some service issues for some clients, the agency is recognized for exceptional customer service and thorough assistance with insurance needs.

Independent agency
50+ reviews

Why FairlyInsured recommends this agency

  • Verified active Texas license with clean standing
  • Independent agency with access to multiple top-rated carriers
  • Deep knowledge of Amarillo and surrounding area insurance needs
  • Personalized service for both personal and commercial clients

Best for

Families
Comparing home and auto coverage options across multiple carriers.
Homeowners
Reviewing wind, hail, deductible exposure, and dwelling coverage.
Small businesses
Local guidance for business insurance programs.
Life planners
Term life, health, and disability income planning.

Service areas

Amarillo

Coverage & Carriers

Coverage

Auto
Liability, collision, comprehensive, uninsured motorist, roadside
Home
Dwelling, wind and hail, personal property, loss of use
Life
Term, whole life, disability income, final expense
Health
Individual health, ACA marketplace, small group
Business
General liability, commercial property, workers comp, BOP

What clients are saying

★★★★☆
Regrettably this place switched ownership and went quickly downhill. I had an unauthorized payment (a big one) draft out of my account. I caught it and called immediately to get it canceled. It’s been a month and we still have not been reimbursed. My bank is helping thankfully but West Texas has yet to figure out where the $450 went or get it back to us. Disappointed and frustrated. Buyer beware!
R
Google reviewer
★★★★☆
Called to get more information, and Vicky the lady I spoke with was/is absolutely amazing. She got me all the information I needed in a timely manner. Not only that she took time out of her way to answer all of my long questions.
C
Google reviewer
★★★★☆
Outstanding Support and Service I’m genuinely impressed by the exceptional level of support I received. Vicky Mackey went far above and beyond to assist me—patient, thorough, and incredibly helpful every step of the way. It’s rare to find service that feels this personalized and thoughtful. I’m proud to be a customer and truly grateful for the experience. If you’re looking for reliability, intelligence, and a touch of personality, Vicky Mackey is simply the best.
O
Google reviewer
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About the agency

Agency type

Independent

Founded

1995

Contact & hours

Business hours

Mon–Fri
9:00 AM – 5:30 PM
Sat–Sun
Closed
3702 Mockingbird Ln, Amarillo, TX 79109, USA
Get directions →